The use and supervision of AI tools lead to increased mental exertion for employees, according to a study by Boston Consulting Group, cited by HR Brew.<\/p>\n\n\n\n
Most employees (67%) were already experiencing at least one symptom of burnout last year, as previously reported by HR Brew. Now, mental fatigue is worsening as AI tools infiltrate the workplace, according to a recent study by the Boston Consulting Group (BCG). Researchers call it \u201eAI brain fry,\u201d or the mental fatigue that comes from using and monitoring AI tools.<\/p>\n\n\n\n
\u201eConstantly overseeing and making decisions about the quality of AI-generated work leads to decision fatigue,\u201d Leah Buck, an employee engagement consultant and founder of the consultancy firm WhyWork, told HR Brew. \u201eIt's a task that is inherently psychologically draining.\u201d<\/p>\n\n\n\n
What\u2019s going on? The purpose of AI tools is to increase efficiency and productivity and, as a result, make people\u2019s work easier. However, 14% of employees have already experienced \u201ebrain drain\u201d caused by artificial intelligence, according to the BCG study, and productivity declines when employees use four or more AI tools.<\/p>\n\n\n\n
When people work together, they develop a rapport and become attuned to each other\u2019s strengths and weaknesses, Buck told HR Brew, so that overseeing a colleague\u2019s work becomes easier over time. But when employees work with agentic artificial intelligence, outcomes can be inconsistent, may require extra oversight, and can lead to more mental strain, she added.<\/p>\n\n\n\n
\u201eWhen you're working with AI agents that often change the way they produce results from day to day... You're never quite sure what they're going to say,\u201d she said. \u201eThat constant monitoring and decision-making takes a real toll on people.\u201d<\/p>\n\n\n\n
In addition to still learning how to use and supervise AI tools, employees are also struggling with the job insecurity that AI causes, Caitlin Collins, an organizational psychologist and director of program strategy at Betterworks, told HR Brew.<\/p>\n\n\n\n
Collins said that employees are facing questions like: Will AI be useful to me or will it replace me? How do I use AI to keep my job? How do I ensure I comply with my company's AI policies?<\/p>\n\n\n\n
\u201eThe scope of the concept... I would associate it with burnout and stress,\u201d she added.<\/p>\n\n\n\n
Some roles are more prone to mental exhaustion caused by artificial intelligence than others: 26% of marketing professionals, 19% of human resources specialists, and 18% of engineers reported experiencing this, compared to 61% of legal professionals and 91% of product managers, the analysis shows.<\/p>\n\n\n\n
Some roles face greater mental burnout from AI than others, as AI removes creativity, Buck said, which can be the most mentally rewarding part of work. As tasks like writing, document design, or strategizing are \u201eoutsourced to AI,\u201d she said, people are left with mentally exhausting tasks like coordinating, reviewing, and decision-making.<\/p>\n\n\n\n
\u201eIt doesn't allow us to have the creativity that actually energizes people, so it's not surprising that, especially in roles that have to oversee a lot of AI output, we're seeing a lot of decision fatigue and mental fatigue taking hold of employees,\u201d Buck said.<\/p>\n\n\n\n
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Utilizarea \u0219i supravegherea instrumentelor de IA duce la o solicitare mental\u0103 sporit\u0103 pentru angaja\u021bi, conform unui studiu realizat de Boston Consulting Group, citat de HR Brew. Majoritatea angaja\u021bilor (67%) se confruntau deja cu cel pu\u021bin un simptom de epuizare profesional\u0103 anul trecut, a raportat anterior HR Brew. Acum, oboseala mental\u0103 se agraveaz\u0103 pe m\u0103sur\u0103 ce<\/p>","protected":false},"author":2,"featured_media":6556,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[21],"class_list":["post-6554","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai-for-business","tag-trending"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t