{"id":7257,"date":"2026-06-22T07:53:12","date_gmt":"2026-06-22T05:53:12","guid":{"rendered":"https:\/\/industrynews.ro\/?p=7257"},"modified":"2026-06-22T07:53:12","modified_gmt":"2026-06-22T05:53:12","slug":"banca-transilvania-aplicatia-bt-go-integreaza-un-asistent-bazat-pe-ia","status":"publish","type":"post","link":"https:\/\/industrynews.ro\/en\/banca-transilvania-aplicatia-bt-go-integreaza-un-asistent-bazat-pe-ia\/","title":{"rendered":"Banca Transilvania: Aplica\u021bia BT Go integreaz\u0103 un asistent bazat pe IA"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Banca Transilvania anun\u021b\u0103 c\u0103 aplica\u021bia BT Go a dep\u0103\u0219it pragul de 600.000 de companii care o utilizeaz\u0103 pentru business \u0219i banking din Rom\u00e2nia. De asemenea, de acum \u00eenainte, utilizatorii au la dispozi\u021bie, tot \u00een BT Go, un asistent virtual (Chat BT) bazat pe inteligen\u021b\u0103 artificial\u0103 care ofer\u0103 informa\u021bii \u00een rom\u00e2n\u0103 \u0219i englez\u0103 despre func\u021bionalit\u0103\u021bile aplica\u021biei, precum \u0219i despre produsele \u0219i serviciile B\u0103ncii Transilvania dedicate antreprenorilor. Clien\u021bii au inclusiv op\u021biunea de a continua comunicarea prin chat cu o persoan\u0103 din echipa b\u0103ncii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BT Go, \u00een cifre<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen primele cinci luni ale acestui an peste 5.000 de companii \u0219i-au deschis cont 100% online, prin BT Go \u0219i s-au efectuat aproape 24 de milioane de tranzac\u021bii, \u00eensum\u00e2nd 288 de miliarde de lei. Au existat circa 720.000 de schimburi valutare \u0219i au fost deschise 75.500 de depozite noi, \u00een valoare de 6,8 miliarde de lei. Au fost emise peste 2.000 de carduri direct din BT Go \u0219i 5 milioane de extrase de cont au fost desc\u0103rcate \u00een perioada men\u021bionat\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Circa 31.000 de companii care folosesc BT Go au cont \u00een FGO, solu\u021bia de facturare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ratingul BT Go este 4,7 (\u00een App Store) \u0219i 4,8 (\u00een Google Play Store). Aplica\u021bia a \u00eenregistrat inclusiv un Net Promoter Score (NPS) foarte ridicat, de 82 (din 100), pe baza feedback-ului clien\u021bilor care \u0219i-au deschis cont \u00een BT Go, \u00een perioada ianuarie \u2013 mai 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Integrarea inteligen\u021bei artificiale. Etapa pilot<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chat BT a trecut printr-o etap\u0103 pilot de aproximativ o lun\u0103, perioad\u0103 \u00een care 5.000 de clien\u021bi unici au avut 35.000 de interac\u021biuni cu asistentul virtual. Acesta ajut\u0103 antreprenorii s\u0103 g\u0103seasc\u0103 rapid informa\u021bii despre opera\u021biuni, pl\u0103\u021bi, extrase, produse BT, contribuind la eficientizarea activit\u0103\u021bii zilnice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201e<em>Vedem cre\u0219teri accelerate privind num\u0103rul de utilizatori, volumul tranzac\u021biilor \u0219i rata de adop\u021bie \u00een ceea ce prive\u0219te BT Go. Venim cu solu\u021bii care, datorit\u0103 tehnologiei, cresc eficien\u021ba pentru c\u0103 extind func\u021bionalit\u0103\u021bile de plat\u0103, cele mai multe av\u00e2nd leg\u0103tur\u0103 cu extrasele de cont \u0219i cu optimizarea fluxurilor de lucru. Ne-am propus ca BT Go s\u0103 devin\u0103 platforma de business pentru orice antreprenor datorit\u0103 solu\u021biilor la nevoile de zi cu zi pe care le ofer\u0103<\/em>\u201d, declar\u0103 Raul R\u00ee\u0219ni\u021b\u0103, Director Coordonator Product &amp; Digital Channels, Banca Transilvania.<\/p>","protected":false},"excerpt":{"rendered":"<p>Banca Transilvania anun\u021b\u0103 c\u0103 aplica\u021bia BT Go a dep\u0103\u0219it pragul de 600.000 de companii care o utilizeaz\u0103 pentru business \u0219i banking din Rom\u00e2nia. De asemenea, de acum \u00eenainte, utilizatorii au la dispozi\u021bie, tot \u00een BT Go, un asistent virtual (Chat BT) bazat pe inteligen\u021b\u0103 artificial\u0103 care ofer\u0103 informa\u021bii \u00een rom\u00e2n\u0103 \u0219i englez\u0103 despre func\u021bionalit\u0103\u021bile aplica\u021biei,<\/p>","protected":false},"author":3,"featured_media":7259,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-7257","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai-for-business"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Banca Transilvania anun\u021b\u0103 c\u0103 aplica\u021bia BT Go a dep\u0103\u0219it pragul de 600.000 de companii care o utilizeaz\u0103 pentru business \u0219i banking din Rom\u00e2nia.\" \/>\n\t<meta name=\"robots\" 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